Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to LONE AURA. The terms "we," "us," and "our" refer to LONE AURA. LONE AURA operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a convenient and enjoyable shopping experience (the "Services").

The following terms and conditions, together with any policies referenced herein (collectively, the "Terms of Service" or "Terms"), describe your rights and responsibilities when using our Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights, responsibilities, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using our Services with the permission and supervision of a parent or legal guardian where permitted by applicable law.

To use our Services, including browsing our store or purchasing our products, you may be asked to provide certain information, including your name, email address, billing information, payment information, and shipping address.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the confidentiality of your account information and for all activities carried out through your account. You may not transfer, sell, assign, or otherwise provide your account to another person without our prior written consent.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display our products and their details as accurately as possible. However, colors, images, dimensions, and product appearance may vary depending on your device, screen settings, lighting, and other factors.

Product descriptions, images, specifications, availability, and prices may be changed or updated at any time without prior notice.

We reserve the right to discontinue any product at any time and to limit the quantity of products available for purchase.

We do not guarantee that the products displayed on our website will exactly match your expectations or the appearance shown on your particular device.

SECTION 3 - ORDERS

When you place an order through our store, you are submitting a request to purchase the selected products.

LONE AURA reserves the right to accept, decline, cancel, or limit an order for any lawful reason, including suspected fraud, payment issues, product availability, pricing errors, or other circumstances that may affect the fulfillment of the order.

An order is considered accepted once payment has been successfully processed and an order confirmation has been sent.

Please carefully review your order before completing your purchase, including your product selection, size, color, quantity, and shipping information.

Once an order has been accepted and entered into processing, we may be unable to accommodate cancellation requests.

If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided at the time of purchase.

Returns and Order Issues

We do not accept returns or exchanges for products that are correctly produced and delivered but are no longer wanted, do not fit as expected, or were ordered in the wrong size, color, or design.

However, if your order arrives damaged, defective, misprinted, incorrect, or is confirmed to have been lost during delivery, you may be eligible for a replacement or appropriate compensation in accordance with our Refund & Damaged Items Policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts, promotions, and offers are subject to change at any time without prior notice.

The price charged for a product will be the price displayed at the time the order is placed and will be shown in your order confirmation.

Unless otherwise stated, prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges imposed by governmental authorities or shipping providers.

You agree to provide accurate, complete, and current billing, payment, and account information for all purchases made through our store.

You agree to promptly update your information when necessary so that we can process your transactions and contact you regarding your order.

By placing an order, you represent and warrant that you are authorized to use the payment method provided and that all payment information submitted is accurate and complete.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times provided on our website are estimates and are not guaranteed unless expressly stated otherwise.

LONE AURA is not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, strikes, government actions, incorrect addresses, or other circumstances beyond our reasonable control.

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is confirmed as lost during transit, please contact us so that we can investigate the shipment and determine an appropriate solution in accordance with our Refund & Damaged Items Policy.

Packages marked as delivered by the shipping carrier but reported as missing may require additional investigation before any replacement or compensation is provided.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to our trademarks, logos, brand names, text, images, graphics, product photographs, videos, audio, designs, product descriptions, and website layout, is owned by or licensed to LONE AURA and is protected by applicable intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable right to access and use our Services for personal and lawful purposes.

You may not reproduce, copy, modify, distribute, publish, display, sell, create derivative works from, or otherwise exploit any content from our Services without our prior written permission.

LONE AURA names, logos, product names, designs, slogans, and other brand elements may not be used without our prior written permission.

All rights not expressly granted under these Terms are reserved by LONE AURA.

SECTION 7 - OPTIONAL TOOLS AND SERVICES

Our Services may include features, tools, applications, or services provided by third parties.

Such tools may be provided on an "as is" and "as available" basis. We do not necessarily monitor, control, or endorse third-party tools or services.

Your use of third-party tools is at your own discretion and subject to the terms and conditions of the applicable third-party provider.

We may introduce new features, services, or tools in the future. Any such additions will also be subject to these Terms of Service unless otherwise stated.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

We are not responsible for the content, accuracy, availability, security, or practices of third-party websites.

If you choose to access a third-party website through a link on our Services, you do so at your own risk.

Any complaints, claims, questions, or concerns regarding third-party products or services should be directed to the applicable third-party provider.

SECTION 9 - PRIVACY

Your use of our Services is also subject to our Privacy Policy.

By using our Services, you acknowledge that you have reviewed and understood our Privacy Policy regarding the collection, use, storage, and protection of personal information.

We may use third-party service providers to help operate our store, process payments, fulfill orders, provide shipping services, communicate with customers, and maintain our Services.

Please review our Privacy Policy for additional information about how personal information is handled.

SECTION 10 - FEEDBACK AND REVIEWS

If you submit, upload, post, email, or otherwise provide us with reviews, comments, suggestions, photographs, ideas, or other content ("Feedback"), you grant LONE AURA a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, distribute, and otherwise use such Feedback for lawful business purposes, including marketing and promotional purposes.

You represent that you own or have the necessary rights to the Feedback you submit and that it does not violate the rights of any third party.

We reserve the right to remove or refuse to publish Feedback that we believe is unlawful, offensive, misleading, defamatory, obscene, abusive, fraudulent, or otherwise inappropriate.

You must not submit Feedback using a false identity or provide misleading information about the origin of your Feedback.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, update information, modify product details, or cancel orders affected by inaccurate information.

If an order is canceled due to an error in pricing, availability, or product information, we will make reasonable efforts to notify you using the contact information provided with the order.

SECTION 12 - PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use our Services:

(a) for any unlawful or fraudulent purpose;

(b) to violate any applicable law or regulation;

(c) to infringe upon the intellectual property rights or other rights of LONE AURA or any third party;

(d) to harass, abuse, threaten, defame, or harm another person;

(e) to submit false, misleading, or fraudulent information;

(f) to distribute spam, malware, viruses, or other harmful material;

(g) to impersonate another person or entity;

(h) to interfere with the operation or security of our Services;

(i) to collect or attempt to collect personal information from other users without authorization;

(j) to copy, reproduce, scrape, extract, or exploit our website content without our written permission; or

(k) to engage in any activity that may damage LONE AURA, our customers, our Services, or third parties.

We reserve the right to suspend or terminate access to our Services if we reasonably believe that these Terms have been violated.

SECTION 13 - TERMINATION

We reserve the right to suspend or terminate your access to our Services at any time where permitted by applicable law, including where we reasonably believe that you have violated these Terms, engaged in fraudulent activity, or otherwise misused our Services.

Termination does not affect any rights, obligations, or liabilities that arose before termination.

Any provisions that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, limitation of liability, indemnification, privacy, and governing law.

SECTION 14 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our Services and products are provided on an "as is" and "as available" basis.

LONE AURA does not guarantee that the Services will always be uninterrupted, secure, timely, or error-free.

We do not guarantee that information available through our Services will always be accurate, complete, or current.

Nothing in these Terms is intended to exclude or limit any warranty, right, or protection that cannot legally be excluded or limited under applicable law.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, LONE AURA and its owners, employees, partners, service providers, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products, including loss of profits, revenue, data, or business opportunities.

Our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

SECTION 16 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless LONE AURA, its owners, employees, partners, contractors, service providers, affiliates, and representatives from claims, damages, liabilities, losses, and reasonable expenses arising from your violation of these Terms, your unlawful use of our Services, or your violation of the rights of another person or entity.

SECTION 17 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in full force and effect.

SECTION 18 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms of Service, together with our Privacy Policy and other policies referenced on our website, constitute the entire agreement between you and LONE AURA regarding your use of our Services.

SECTION 19 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

LONE AURA may assign or transfer its rights and obligations under these Terms where permitted by applicable law.

SECTION 20 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which LONE AURA is legally established, without regard to conflict-of-law principles.

Nothing in these Terms is intended to deprive consumers of any mandatory rights or protections available to them under the laws that apply to their purchase or place of residence.

SECTION 21 - HEADINGS

The headings used in these Terms are provided for convenience only and do not affect the interpretation or meaning of any provision.

SECTION 22 - CHANGES TO THESE TERMS

We may update, modify, or replace these Terms of Service from time to time.

The most current version will be posted on this page with the updated effective date where appropriate.

Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 23 - CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

LONE AURA
Email: dabouzihassan0@gmail.com

For legal or business contact information, please use the accurate information applicable to your business. Do not publish placeholder information or inaccurate registration details.